Client Relations

Luxury products or beat up used cars?
Leadership

Are You Delivering a Luxury Product or a Used Car?

What do your clients really buy from you? As engineers, we often believe we are selling knowledge, experience, or creativity. We attend meetings, offer guidance, and answer questions, and it feels like these conversations are the value we provide. But the truth is, clients do not leave the table holding our ideas or our explanations. […]

Project Management

Using Check-ins as a Superior Project Management Hack

As an engineer, you are tasked with a lot of challenging things. It could be a design or a presentation, but one of the most challenging tasks I have encountered as an engineer is dealing with people while serving in a project management role! Working with and cooperating with co-workers is one thing—you or your

Leadership

Shameless Treatment to Challenge Imposter Syndrome

I believe everyone experiences some level of Imposter Syndrome at several different points in their careers. It could be just a feeling of being out of place. Maybe it’s a delegated task that you feel you have no business being involved in or being offered a promotion simply because of your actions. Both of these

Leadership

3 Reasons Repeat Clients Are the Best Clients

Clients come in all shapes and sizes. Some clients are “difficult” while others make you say, “I wish all of our clients were like you.” Unfortunately, we remember the difficult ones because of the challenges they presented, whether it was their unreasonable ‘center of the world’ demands or the general stress they caused us. For

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